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SHIPPING & REFUNDS

SHIPPING POLICY

PERSONAL ORDERS

We are pleased to offer our specialty OMG GF pre-mix and associated commercial bake-ware, these can be purchased by clicking the 'SHOP' tab above. 

 

DELIVERY PROCESS

 

We currently only sell within New Zealand. We can do same day delivery for Hawkes Bay, as far South as Palmerston North and as far North as Taupo, these orders must be placed at least 2 day's prior. All regular fresh bread deliveries are sent Mon-Wed via overnight courier. All pre-mix and commercial bakeware orders, provided there are no perishables included, are sent Mon-Fri. Allow 1-3 business days and costs as specified at checkout. Once order is placed and an order number is supplied OMGoodness Specialty Breads will not be liable for late delivery or negligence caused by the courier company, however we value your feedback and try to aid in rectifying any discrepancies.

REFUND POLICY

OMGoodness, uses the goodness of nature to create our beautiful pre-mix and breads. We do not use any additives or preservatives and shelf lives can vary depending on the breads' environment. We recommend storing our pre-mix in the bag supplied and kept in a cool dry place. Our bread will have a couple of days good shelf life or 7 days minimum refrigerated in a sealed container. But to keep longer, we recommend cutting the loaf into desired slices and storing in an sealed container in the freezer. 

 

If you feel that any of our products are un-satisfactory on arrival then please contact us as immediately. We value our customers thoughts and strive to ensure that you are 100% satisfied with our product and service.

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